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Fresh local stories and exciting companies.

How to Scale Customer Success Without Losing the Human TouchBrand Studio Logo
Tyler Holmes Tyler Holmes
Published on April 10, 2025

How to Scale Customer Success Without Losing the Human Touch

Striking the right balance between automation and human talent takes work, but ends in efficiency.

Nona Tepper Nona Tepper
Updated on April 10, 2025

Coronavirus Hits Telehealth Providers With Technical and Business Challenges

TalkSpace, Amwell, Lemonaid Health and SuperBetter have all seen an increase in users concerned about the pandemic this month.

Coronavirus Hits Telehealth Providers With Technical and Business Challenges
Brigid Hogan Brigid Hogan
Updated on April 10, 2025

Breaking New Career Trails at monday.com

Two advancing professionals share their journeys of growth and success as they navigate uncharted paths at the company.

Breaking New Career Trails at monday.com
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Olivia McClure Olivia McClure
Updated on April 10, 2025

Behind the Build: Self-Custody Solution Bitkey Offers Bitcoin Owners Greater Safety and Control

Proto Lead Thomas Templeton describes how his team created a new self-custody bitcoin wallet and what this means for “the future of our global, digital economy.”

Behind the Build: Self-Custody Solution Bitkey Offers Bitcoin Owners Greater Safety and Control
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Jeff Link Jeff Link
Updated on April 10, 2025

The Do’s and Don’ts of User Journey Mapping

Getting it right is the first step toward going places.

The Do’s and Don’ts of User Journey Mapping
Brigid Hogan Brigid Hogan
Updated on April 10, 2025

Unleashing the Power of Innovation and Collaboration at ServiceNow’s UTG Connect

The series of global events offers a unique opportunity for distributed teams to reconnect, strengthen team bonds and celebrate their achievements. Built In discovered the power of the event from the perspective of three ServiceNow team members.

Unleashing the Power of Innovation and Collaboration at ServiceNow’s UTG Connect
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Brian Nordli Brian Nordli
Updated on April 10, 2025

11 Sales Automation Tools You Should Know

These are the 11 sales automation tools and software that experts rely on.

11 Sales Automation Tools You Should Know
Ellen Glover Ellen Glover
Updated on April 10, 2025

Provi and SevenFifty Join Forces as the Booze Industry Goes Digital

After years of digitizing the alcohol delivery supply chain, these two rising stars have come together to create a new “unified and expanded” marketplace. 

Provi and SevenFifty Join Forces as the Booze Industry Goes Digital
Olivia McClure Olivia McClure
Updated on April 10, 2025

Driving Innovation is a Team Sport at Northwestern Mutual

CTO Dave Gordon outlines how the financial services company enables technologists to grow their careers and recognize their impact.

Northwestern Mutual team at 5K race
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