Top Hybrid Customer Success Jobs in Chicago, IL
The Client Services Specialist organizes and coordinates client accounts, prepares proposals, provides technical consulting, and ensures superior service. This hybrid role requires office presence 3 days a week and offers an annual bonus of 10%.
Seeking a Workday HCM Specialist to support Workday product roadmap developments, provide user support, create documentation, and offer user training. Responsibilities include staying updated on Workday capabilities, aligning with global process owners, providing support for various self-service processes, and collaborating on Workday projects. Requirements include a bachelor's degree, 2 years of Workday-specific end-user support experience, and knowledge of Workday configurations and integrations.
The Complex Claims Specialist in Real Estate at CNA handles moderate to high complexity commercial claims within defined authority limits. Responsibilities include verifying policy coverage, conducting investigations, resolving claims, providing exceptional customer service, and managing claim disbursements.
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Manage initiatives, lead roadmap, identify opportunities, perform financial forecasting and market analysis, build relationships, author and deliver reporting, build and maintain operational dashboards.
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Program Support Specialist responsible for coordinating and managing program activities, ensuring compliance, and supporting department operations. Requires organization, attention to detail, teamwork, and advanced skills in MS Office tools.
As an Application Support Specialist, responsible for providing technical assistance to end-users on software applications, troubleshooting issues, collaborating with development teams, monitoring performance, and contributing to continuous improvement efforts.
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As a Manager in the Braze Customer Success Team, you will lead and manage a team of Customer Success Managers (CSMs) while handling your own book of direct customers. Key responsibilities include coaching and developing the team, ensuring KPI achievement, collaborating with Account Executives, guiding clients through their lifecycle, and advocating for customer needs within the company.
This role involves working closely with the Americas (AMS) President to design and execute the AMS Customer Engagement program. Responsibilities include prioritizing customer engagements, organizing executive-level meetings, optimizing customer interactions, deepening relationships, analyzing data, and implementing changes to enhance customer engagement. The goal is to increase customer intimacy and strategic partnerships to support AMS ServiceNow's growth strategy.
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The Cash Applications Specialist is responsible for cash application activities and is a critical member of the Accounting team. They will process receipts, reconcile cash receipts, research payment discrepancies, and communicate with customers and internal stakeholders.
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels. Actively manages and escalates risk and customer-impacting issues. Assists over 100+ customers per day by providing industry-leading care and innovative solutions.
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