Top Operations Jobs in Chicago, IL

Manage complex customer escalations, drive process improvements, and enhance the Escalation Management function while ensuring high customer satisfaction and collaboration across teams.

The Analyst Relations Director will develop and execute the AR strategy, manage analyst engagements, disseminate insights, and foster relationships within the analyst community, contributing to company positioning and growth.

As a CX Enablement Manager, you will design and deliver training programs for post-sales teams to improve customer service and product adoption. You'll collaborate with stakeholders to enhance onboarding experiences, track KPIs, and update content on learning platforms while leading workshops and assessments.