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Top Customer Success Jobs in Chicago, IL

6 Days Ago
Hybrid
Chicago, IL, USA
62K-70K Annually
Junior
62K-70K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves providing technical support for Windows and Mac systems, troubleshooting issues, and assisting users through various channels. Additional responsibilities include monitoring service requests and training new agents.
Top Skills: HpsmItilmacOSServicenowWindowsZendesk
22 Hours Ago
Remote
Hybrid
2 Locations
57K-65K Annually
Junior
57K-65K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
As a Gen Ops Agent at Velocity Black, you will engage with clients to deliver exceptional service in luxury experiences while managing member requests and collaborating with various stakeholders.
Yesterday
Remote
Hybrid
2 Locations
65K-74K Annually
Junior
65K-74K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
As a Travel Specialist, you'll curate luxury travel experiences for high net worth clients, manage bookings, and ensure exceptional service.
Top Skills: GdsGlobal Distribution SystemOnline Travel Tools
6 Days Ago
Remote
Hybrid
2 Locations
281K-320K Annually
Expert/Leader
281K-320K Annually
Expert/Leader
Fintech • Machine Learning • Payments • Software • Financial Services
Lead and optimize customer support services while ensuring system reliability and performance. Drive innovation and high-performing team mentorship.
Top Skills: CloudData ManagementOperational EngineeringSaaS
7 Days Ago
Remote
Hybrid
2 Locations
44K-44K Annually
Junior
44K-44K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves assisting customers through effective communication, problem-solving, and demonstrating a strong customer focus. Candidates should be bilingual in Spanish and English with prior customer service experience.
14 Days Ago
Remote
Hybrid
2 Locations
107K-122K Annually
Mid level
107K-122K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The Production Support Principal Associate will provide advanced technical support for a SaaS product, troubleshoot issues, and ensure system reliability while collaborating with various teams to enhance service performance.
Top Skills: AWSAws CloudwatchBashDatabricksDevOpsMicroservicesNew RelicPythonSnowflakeSplunkSQL
19 Days Ago
Remote
Hybrid
2 Locations
155K-177K Annually
Senior level
155K-177K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Manager will partner with top merchants, leveraging data and product knowledge to create bespoke solutions, drive growth, and manage client relationships.
Top Skills: Analytic PlatformsAnalytical MethodologiesAPIsData Analysis
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