Sr. Technical Product Analyst - Hybrid

In this role, you will be responsible for analyzing and evaluating products such as software applications, mobile apps, hardware devices and digital platforms, ensuring functionality, usability, and overall performance. Collaborate with cross-functional teams, including product managers, engineers, and designers, to gather requirements refine user stories, conduct research, and provide valuable insights to drive product improvements.

Responsibilities

• Collaborate with other teams to gather requirements and define product features, functionalities, product goals and objectives and create and refine features and stories.
• Perform market research and competitor analysis to identify industry trends and opportunities for product enhancements.
• Develop and maintain detailed product documentation, including specifications, user guides, and technical manuals.
• Conduct usability testing and gather user feedback to identify areas for improvement and optimize user experience.
• Monitor product performance and conduct regular quality assurance testing to ensure adherence to specifications and standards.
• Analyze data and metrics to measure product performance, identify issues, and propose solutions.
• Stay up-to-date with emerging technologies and industry trends to provide recommendations for product innovation.
• Collaborate with engineering teams to troubleshoot technical issues and provide guidance on product enhancements and bug fixes.
• Assist in the development and execution of product launch strategies, including training materials and customer support documentation.
• Provide support to internal teams and external customers, addressing inquiries and resolving product-related issues.

Education:

• Bachelors Degree - Computer Science, Management Information Systems, Technology Management, Engineering, Mathematics, or Related - Preferred

 
Years of Experience:

• 3 years - Technical Support, Functional Specification Writing, User Acceptance Testing or Related - Minimum
• Experience with Software Development Lifecycle (SDLC) Waterfall & Agile (Scrum)
• 2 Years - The financial core technology, Symitar Episys, operations, lending, finance, member service or related - Preferred
• Experience with Hyland OnBase, SMA OpCon, Microsoft .NET, and Help Systems GoAnywhere

In Lieu of Education:

• 7 Years - Technical Support, Functional Specification Writing, User Acceptance Testing or Related

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎$87,100‏‏‎ ‎-‏‏‎ ‎$123,000 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Additional Compensation: Annual performance bonus 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits:

• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.