Are you ready to make an impact?
West Monroe is currently seeking a Senior Manager to join our Operations Excellence practice within our Supply Chain Management discipline.
This person will bring expertise, advising clients in several areas including supply chain and technology assessments, cost-to-serve analysis, and supply chain and operations strategy development. They will also support our industry vertical teams, with the primary overlaps being consumer and industrial products, healthcare, life science and private equity. In addition to client service delivery, you will be an integral part of our team that helps shape our practice culture through strategy, recruiting, team building, and practice development.
What you’ll do:
- Serve as a delivery leader on engagements of moderate to high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills.
- Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development.
- Partner with discipline leadership to drive firm direction and strategy for functional area.
- Collaborate with industry practice leaders to develop tailored go-to-market approaches.
- Remain up to date on relevant technology, build methodologies, and oversee quality assurance and toolsets used within the practice.
- Position self as a ‘go-to’ for farming and/or business development opportunities by partnering with other West Monroe practices to cross-sell capabilities to our clients, originating multiple projects, leading complex pursuits, and identifying competitive threats or market trends that require preparation.
- Develop SOWs and pricing tools to ensure projects are profitable, scope is feasible, and the project poses no reputational risk to the firm.
- Author white papers and deliver presentations (internal and external) on innovations, best practices, and methodologies. Gain visibility and build West Monroe brand through interviews, writing articles, and/or providing quotes for trade journals.
- Lead and mentor Managers, Senior Consultants, and Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
- Career Advisor for at least two Consultants – actively participating in the performance expectation and management process.
- Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants.
What you’ll bring:
- Bachelor’s degree or equivalent experience required.
- 8+ years of experience in supply chain advisory including a blend of supply chain process optimization, strategy, network & inventory optimization, IBP/S&OP, distribution and logistics, sourcing & procurement, production planning & scheduling, MRP, and supply chain technology.
- 3+ years of experience working in a consulting environment.
- People management experience including leading teams of consultants and analysts across multiple workstreams and projects.
- Expert program manager with extensive experience managing multiple projects including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables.
- Business development experience including farming leads and assisting in managing the sales process – pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management.
- Proven success achieving in-year revenue expectations.
- Highly experienced in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients.
- Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
- Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
- Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Demonstrated success within one or more of West Monroe Partners’ core industries including Private Equity, Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, and/or Banking.
- Ability to work permanently in the United States without sponsorship.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to travel up to 50%.
West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of IT, business, process, and organizational optimization by delivering real, sustainable adoption. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of four focus areas including Financial Management, Productivity, Supply Chain Management, and Transformation Enablement and Outsourcing Advisory.
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Seattle or Washington, D.C.
$194,100—$228,400 USD
Los Angeles
$203,400—$239,300 USD
New York City or San Francisco
$212,600—$250,100 USD
A location not listed above
$184,900—$217,500 USD
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
Top Skills
West Monroe Chicago, Illinois, USA Office
Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.
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