Quality Assurance Supervisor

Company and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit  to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.
Job Overview

PlanetArt is looking for a Quality Assurance Supervisor to support the company’s Quality department in our Woodridge facility.  The successful candidate will be a dynamic, self-motivated employee who is interested and open to new ideas, opportunities, and challenges.   If you are that person, we have an excellent opportunity for you. 
What You’ll Do:
Key Responsibilities

• Ability to work in the QA function and inspect items coming from our vendors to ensure our products comply with specifications and expectations
• Supervise a team of quality assurance inspectors across inbound, in-process, and final inspection.
• Determine and distribute assignments, responsibilities, and priorities for quality assurance personnel.
• Input, monitor and analyze inspection data and drive achievement of metric goals.
• Drive root cause and corrective action for systemic issues and other quality investigations.
• Communicate across disciplines (Production, Sourcing, Product development.) to enable daily operations.
• Validate order accuracy using Bill of Materials (BOM)
• Accurately perform QA audit process in compliance with Standard Operating Procedures, without damaging items
• Utilizing provided data to review, analyze and propose, or take corrective action to resolve issue at hand
• Commit to company culture that includes the willingness to cooperate with, and be respectful towards co-workers, managers and supervisors and to maintain high standards of ownership, accountability, and integrity
• Perform related job duties as assigned

What You should Have
Skills, Qualifications and Requirements

• Working knowledge of Microsoft Office applications, especially Outlook, Word, and Excel
• Ability to fluently communicate in English both verbally and in written form with staff on all levels and departments 
• Ability to use excel and Microsoft word
• Experience using High Jump WMS, preferred
• Ability to focus on minute details over a long period of time
• Ability to prioritize work against tight timelines, operate with a sense of urgency and perform well under pressure
• Must pass entry level matching test.

What You Can Expect
Working Conditions

• Work is performed in a warehouse environment with moderate noise levels
• May be exposed to dust, odors, oil, fumes and involves frequent and sustained walking, bending, squatting, standing and heavy lifting up to 30 lbs. in varying temperatures. 
• Extended hours including scheduled 10- and 12-hour days as well as scheduled weekend hours during all peak periods. May be required to transfer to 2nd shift during peak periods.

The compensation range for this position is $19 - $20 per hour.

PlanetArt offers a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) with matching
• Excellent Work/Life Balance – Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays
• Employee Product Discounts