IT Business Relationship Management (BRM)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott 

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: 

• Career development with an international company where you can grow the career you dream of. 

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 

• An excellent retirement savings plan with a high employer contribution 

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. 

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. 

The Opportunity: 

This position is responsible for IT Business Relationship Management (BRM) by partnering with the Molecular Diagnostics Manufacturing and Operations Organization to fulfill their application portfolio strategic objectives and business needs.   This role ensures the full application portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, projects, and applications for the Manufacturing and Operations Organization.  

 The BRM works directly with business clients to understand end-to-end business processes and translate needs into IT opportunities and investments, the goal of which is to enable and standardize business processes where applicable.  The BRM works in collaboration with IT delivery and support teams, as well as business partners to align and integrate with the overall business strategy. 

Primary Job Function:

The BRM role is the primary liaison between IT and the following Molecular Diagnostics Operational business functions including either of the following: 

• Manufacturing
• Supply Chain
• Distribution
• Logistics
• Plant Operations / Engineering

This role will manage the relationship with business clients by applying IT and business knowledge / experience to build business cases and identify requirements needed to implement process and technology solutions aimed at resolving business issues, and meeting business needs.  Project delivery involves working with the Corporate IT Plan / Build and Support organizations for implementation and support of technology investment.  The role requires knowledge of the software development lifecycle, the Abbott Shared Services model, and the Abbott support resolution processes.

Additionally, this role will manage portfolio and tactical projects aimed at improving business effectiveness, and / or assist on larger projects which have Cross-Divisional / Corporate impact. 

To be successful, the role requires:

• Understanding of the end-to-end business processes in the primary functional areas
• Experience with, and knowledge of, Enterprise Resource Planning (ERP) systems, specifically SAP, ideally S/4HANA, Manufacturing Execution Systems (MES), and others. 
• Knowledgeable of Facilities, Utilities, and Equipment (FUE) and overall plant operations, is preferred. 

The individual in this role will utilize soft skills to:

• Build and enhance relationships with the Divisional business community
• Collaborate with team members across functions and levels
• Lead cross-functional groups to common goals
• Effectively communicate with Executive Management
• Partner with the business to develop long-term strategic plans

Finally, the role will assist the Molecular Diagnostics IT BRM Director in:

• Financial planning and project budgeting
• Tracking business-owned and supported applications for SLC compliance
• Developing Long-Range-Plan for future IT investments

EDUCATION AND EXPERIENCE, YOU’LL BRING 

Required Qualifications: 

• Bachelor’s degree in computer science, Business Administration or another discipline relevant to Information Technology or the Healthcare industry. 

• 10-12 years of IT experience in large or midsized multinational Pharmaceutical, Medical Device, Diagnostics, or other Health Care organization. 
• Successful track record and experience leading teams – both with direct and indirect responsibility. 
• Experience in setting IT strategy and business IT alignment.   
• Strong communication skills both verbal and written. 
• Proven leadership skills, self-directed with strong work ethic. 
• Strong organizational skills and proven ability to multi-task across multiple programs successfully. 

• Successfully managed project portfolio with projects ranging from $1M-$10MM and / or operating budgets of $7MM to $12MM. 
• Proven experience and understanding of the complete software life cycle including privacy and security aspects. 
• Experience with vendor management. 
• Ability to collaborate with business leads, understand business strategy/processes, look for innovative solutions to drive business enhancements both for internal business users and external customers.   
• Work effectively with all levels of management up to and including Division Directors and VPs. 

Preferred Qualifications: 

• Technology application knowledge of the following platforms is a plus (Enterprise Resource Planning (ERP) systems, specifically SAP (ideally S/4HANA), Manufacturing Execution Systems (MES), and others). 
• Experience managing Supply chain related work and supporting technology solutions.

MISC: 

• This is an onsite role located in Des Plaines, IL.  This is not a remote role/opportunity. 

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

$127,300.00 – $254,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:IT Business Relationship Management

DIVISION:BTS Business Technology Services

LOCATION:United States > Des Plaines : 1350 East Touhy Avenue

ADDITIONAL LOCATIONS:

WORK SHIFT:Standard

TRAVEL:Yes, 5 % of the Time

MEDICAL SURVEILLANCE:Not Applicable

SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf