Employee Relations Specialist

Join Us!
Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday).
This requirement does not apply to support specialist positions.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
As part of the newly created Employee Relations function at Inspira, the Employee Relations Advisor plays an important role in fostering a positive employee experience while at the same time mitigating risk for the organization. Reporting to the Employee Relations and HR Compliance Manager in the HR Department, the ER Advisor creates capacity for people leaders by coaching and guiding them through diverse ER issues and supports the ER and HR Compliance function. Areas of primary responsibility include performance management, corrective action, conflict resolution, investigations, policy interpretation, and program support. The ER Advisor role provides an excellent springboard to expand on HR knowledge by building expertise in ER and HR Compliance.
People leader guidance

• Provide leaders efficient, consistent, and prompt consultative services and resolve ER issues, including attendance, workplace incivility, performance management, and corrective action.

Conflict resolution and investigations

• Resolve conflicts in the workplace through mediation; conduct fair, impartial investigations of lower-risk ER concerns; draft clear and concise investigation reports; recommend appropriate corrective action; and partner with business leaders to resolve concerns.
• Support investigations of higher-risk reported misconduct by organizing documentation and taking notes during investigation interviews.

Policy interpretation

• Provide guidance on HR policies and procedures to ensure consistency and fairness across the organization.

Case intake and management

• Gather and record information regarding reported ER concerns and direct to appropriate staff. Ensure that ER-related information is updated, complete, and can be utilized for analysis of ER data.

Unemployment

• Respond to unemployment claims and may represent the Company in unemployment hearings.

HR Compliance support

• Support the HR Compliance function by organizing data for compliance reporting and audits and by executing other compliance-related tasks.

Preferred Qualifications
Education & Experience:

• 3-5 years of experience in HR or related fields. Experience with ER preferred.
• Bachelor's Degree in Business or HR related discipline.

Skills & Abilities:

• Proven ability to build relationships with business leaders
• High level of emotional intelligence, empathy, ability to have difficult conversations, and integrity
• Knowledge of employment laws, regulations, and HR policies and practices
• Strong active listening, conflict resolution, and mediation skills
• Ability to write and speak concisely, compassionately, and persuasively
• Excellent attention to detail, organized, and tech savvy preferred
• Authenticity, positive outlook, and embraces change

Other Requirements:

• Infrequent travel (15%)
  • Ability to provide personal transportation from time to time
• Prolonged periods of sitting at a desk and working on a computer

Compensation & Benefits
$67,000-$75,000 per year