Director, Finance – Residential Services

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.

Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. 

As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem. 

This is a hybrid role, offering three days onsite at our headquarters in Oak Brook, IL and two days remote.

This role within the Finance group is responsible for business partnering and finance support of Delivery, Video, Residential Partnerships, Residential Emerging Products & Automotive. In addition this role will serve as the Financial Subject Matter Expert regarding all aspects of services modeling. Duties include creating and managing the deployment of new service and emerging business financial models. This role cultivates and owns the financial modeling for customer lifetime value. The Director partners with the leaders of the Video, Auto, Delivery and other services product streams to provide financial leadership. Partner support activities include providing financial and management support for strategic initiatives to ensure the business achieves its goals and objectives. This includes annual budgets, periodic forecasts, strategic planning, new product development and various ad hoc business analyses.

• Manage financial assessment and analysis of assigned strategic initiatives/objectives in partnership with product leadership; champion behaviors to achieve strategic initiatives, Provide recommendations and counsel to product leadership on the efficacy of new initiatives and opportunities as the business explores growth opportunities

• Lead development of business case models for Video, Auto, Delivery and other services product streams (including where hardware and software are involved), ensure models are consistent with practices used for NPD projects

• Develop and maintain lifetime value models for end consumers and commercial customers that include services revenues, partner revenues and product revenues

• Drive the annual budgeting and monthly forecasting processes for Video, Auto, Delivery and other services product streams to ensure budgets and forecasts are aligned with strategic direction; ensure compliance to planning calendar timelines and that department managers have spend forecasts/plans in line with annual budget

• Manage the activities of a team comprised of a finance manager and multiple Financial Analysts; mentor and develop team members by providing performance improvement guidance, training and development opportunities for skill building

• Oversee and ensure accuracy of all financial results, analyses and forecasts; drive compliance to policies and controls;

• Manage initiatives to ensure CGI financial systems and data sources are able to transact and recognize revenue and costs of new connected services businesses

• Assess periodic reporting and analysis needs for business performance management; develop and modify the standardized periodic reporting; drive consistency in definition of business/financial terms and metrics

• Deliver financial decision support, assist product management with key metrics and trends

• Oversee and ensure accuracy of all financial results, analyses and forecasts; drive compliance to policies and controls; facilitate purchase order management and cost center budgeting

• Manage the financial assessment and analysis of supported businesses’ strategic initiatives/objectives; champion behaviors to achieve strategic initiatives, Provide recommendations and counsel to business partner on the efficacy of new initiatives and opportunities as the business explores growth opportunities; manage initiatives to ensure CG financial systems and data sources are able to transact and recognize revenue and costs of new connected services businesses; assess periodic reporting and analysis needs for business performance management; develop and modify the standardized periodic reporting; drive consistency in definition of business/financial terms and metrics; deliver financial decision support, assist product management with key metrics and trends

• Motivate and lead a high-performance team by attracting, developing, engaging and retaining team members.

• Drive the performance management process by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies.

• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications.

• Lead and motivate individuals and teams to create a workplace culture that is consistent with the Chamberlain mission, vision and values.

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Supervision Exercised

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members

• Drive the performance management and compensation processes by communicating job expectations,

• monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies

• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

• Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.

Minimum Qualifications

Education/Certifications:

• Bachelors Degree in Accounting or Finance

Experience:

• 8+ years of experience supporting a business unit in a recurring revenue/services company, or a consumer durables company, prior experience in NPD finance support &/or Sales/Marketing or Business Unit Finance; past experience working with financial business models and investment measures such as NPV and IRR

Knowledge, Skills, and Abilities:

• Experience with ERP systems and planning tools

• Experience building complex and well controlled business case models using MS Excel

Other:

Preferred Qualifications

Education/Certifications:

• Masters in Business Administration and CMA/CPA

Experience:

• Product or Service costing

Knowledge, Skills, and Abilities:

• SAP and Business Intelligence

The pay range/rate of pay for this position is $159,500.00 -257,000.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.  In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).  This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.