At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.
We’re looking for a highly driven Associate Renewals Manager to thrive in a fast-paced and dynamic go-to-market deal support environment. As an Associate Renewals Manager, you will be responsible for supporting account teams to renew and grow a book of business across NAMER. This is a highly visible and collaborative role, where you’ll get the opportunity to make an impact and scale a growing organization. The Associate Renewals Manager will be an integral part of Branch’s global deal team and you will work closely with Sales, Account Management, and Legal among others, to ensure the long-term success of our customers.
As an Associate Renewals Manager, you’ll get to:
- Work closely with account teams on renewals and assist on planning the strategy and execution of renewals.
- Manage the contract paperwork cycle by drafting, reviewing and coordinating the execution of orders.
- Conduct customer conversations to understand budgets, stakeholders, requirements, and approval processes.
- Defend against competitive pressures and identify expansion/cross-sell opportunities.
- Maintain data hygiene and keep up to date status of renewals for week on week management of pipeline, forecasting and executive reporting.
- Collaborate closely with Sales, Account Management, and other support teams to resolve customer inquiries and provide the best customer experience throughout the renewal process.
- Meet or exceed annual and quarterly revenue goals.
You’ll be a good fit if you have:
- Bachelor’s Degree in Marketing, Sales, Finance or related field.
- 0-2+ years experience in a renewals, CSM, SDR or AM role within a SaaS based organization.
- High confidence in managing customer quoting & contracts.
- Strong customer-facing acumen with negotiation and communication skills.
- Ability to multi-task and to help manage a high volume of accounts.
- Able to build relationships quickly and work across many cross-functional teams.
- Ability to be self- motivated, goal-oriented and work independently with little oversight to deliver on deadlines and ensure timeliness of renewals.
- Experience working with Salesforce and other CRM tools.
- Flexibility to work extended hours during month/quarter end.
This role is 100% remote in Chicago, Illinois. This role is only eligible for remote work in specific locations, including Austin, TX and Denver, CO.
In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Chicago, Illinois is $65,776 to $70,000. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + variable. Compensation shown is on target earning (OTE).
The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter.
Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!
A little bit about us:
Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend.
Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch.
Candidate Privacy Information:
For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.
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