Administrative Assistant II - Otolaryngology

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job TitleAdministrative Assistant II - Otolaryngology

LocationCleveland

FacilityCleveland Clinic Main Campus

DepartmentHNI Administration-Integrated Surgical Institute

Job CodeB18004

ShiftDays

Schedule8:00am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Administrative Assistant, your focus is on ensuring the smooth operation of the Otolaryngology Unit. In this role, your work improves coordination between the nursing, administrative and healthcare teams, allowing caregivers to deliver critical treatments and support.   

A caregiver in this position days works from 8:00AM – 5:00PM.

A caregiver who excels in this role will:  

• Manage and prioritize multiple assignments simultaneously
• Acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls. 
• Administer calendar and schedule management. 
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. 
• Provide coverage of other areas such as front end, point of service and registration. 
• Coordinate management functions and assist in special projects. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 
• Three years of office experience 
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point) 
• Completion of on-line Skills Assessment for demonstrated proficiency level 
• Demonstrate exceptional clerical, communication and organizational skills 

Preferred qualifications for the ideal future caregiver include:  

• Associate’s Degree 
• Typing proficiency of 45 wpm with accuracy 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Working in a stationary position for extended periods
• Operating a computer and other office equipment
• Traveling throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, moving objects to 20 pounds

Personal Protective Equipment:

• Follow standard precautions using personal protective as required

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities